Frequently Asked Questions

Can i see my artwork before it gets printed?

Yes! We send all customers a free preview of their artwork once it's ready. You can then request edits as many times as you like. We print once you're happy with your pet art.

Can i print more than one pet on one picture?

Yes of course, the important thing is that the pets are all in the same photo from which we take inspiration to work.

What if I don't like my artwork?

if you don't like your artwork, you can request changes. We'll edit the artwork and send it back to you for another look. We print only once you're happy with your order.

Is my pet photo good enough to use?

We check all pet photos we receive. Usually the photo is perfectly fine. If there's a problem we'll email you and explain the issue, and request some new photos via email

Photos that work best are taken in good, natural lighting, and at eye-level with your pet.

Do you draw all kinds of pets?

We design portraits for pets of all shapes and sizes. Cats, horses, rabbits and anything in between. All animals are welcome!

What does your 100% satisfaction guarantee consist of?

If you don't like your art we'll edit it free of charge until you say you love it. If you receive your order and for some reason you don't like it, we'll redo the art and replace it for you.

Do you offer worldwide shipping?

Yes, we've shipped over 30,000 pet portraits all over the world and we always use fully tracked shipping methods. You will receive your tracking number via email.

All Portrait Styles